Help and Contact Information

Getting Started for Students

The Information Technology Department of The College of Idaho is responsible for the proper operation and configuration of all college-owned computers, software, network equipment, telephone equipment, computer labs and infrastructure.

Hours of Operation

Assistance will normally be available from 8:00 AM to 5:00 PM, Monday through Friday.

Submit or check the status of a helpdesk request anytime at https://helpdesk (on-campus or VPN only).

IT Support Staff Contact Information

 IT Director

Fred Warr
(208)459-5006

Computer Support and Troubleshooting

Sergio Aranguiz
(208)459-5002

Amada McConnell
(208)459-5180

Colleague, Informer, and WebAdvisor

Rex Burch
(208)459-5097

Logan Morris
(208)459-5099

Canvas and Website

John Britschgi
(208)459-5899

Network, Servers, Internet, and Security

Alan Price
(208)459-5444