Administration

IT Help Desk

Students should go to the ResNet website for hours of operation. You can also call x5777 or email resnet@collegeofidaho.edu and make an appointment for computer services.

Faculty/Staff should email all computer helpdesk requests to: helpdesk@collegeofidaho.edu or submit a Work Order Request here.

If you have a Datatel issue, please use this link: datatelhelpdesk@collegeofidaho.edu

_______________________

Wireless Setup

Mac Wireless Setup

XP Wireless Setup

Vista Wireless Setup

Campus Networking 

Connecting to the campus network

Network Setup Mac OS 9.x and OS 8.x

Network Setup Mac OSX

Mapping Drives - Win XP

Mapping Drives - Vista

Printers

Printer Installation

Updates & AntiVirus

Microsoft Windows Update

The College of Idaho's official anti-virus software can be found on the Public drive in the OfficeScan folder (P:\OfficeScan).  Run either OS10NewInstall32.exe (32-bit) or OS10NewInstall64.exe (64-bit).  If you're unsure which setup program to run, please contact either ResNet (for students) or Dave Sanford (faculty, staff, and other College-owned computers).

IT Hardware & Software support for personally-owned equipment

XP Home vs Pro

Windows XP Versions