Help and Contact Information

Getting Started for Students

The Information Technology Department of The College of Idaho is responsible for the proper operation and configuration of all college-owned computers, software, network equipment, telephone equipment, computer labs and infrastructure.

Hours of Operation

Assistance will normally be available from 8:00 AM to 5:00 PM, Monday through Friday.

Submit or check the status of a helpdesk request anytime at https://helpdesk (on-campus or VPN only).

IT Support Staff Contact Information

 IT Director

Fred Warr

Computer Support and Troubleshooting

Sergio Aranguiz

Amada McConnell

Colleague, Informer, and WebAdvisor

Rex Burch

Logan Morris

Susan Rollinson

Canvas and Website

John Britschgi

Network, Servers, Internet, and Security

Alan Price