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Managerial Effectiveness Topics

Orientation/Business Simulation

Led by Harry White

The opening session provides a brief orientation to the program and an introduction to fellow participants. The session then moves into a focused look at the computer simulation and getting to know your teammates.

Leading for Corporate Innovation

Led by Wesley Donahue

You have probably heard the sayings, "innovate or die" and "necessity is the mother of invention." In today's corporate world, these sayings certainly apply where the need to seek new opportunities and make critical improvements is essential. This course identifies concepts and theory related to how innovation is encouraged and diffused throughout an organizational culture. This includes how leadership communicates, plans, organizes, and implements innovations within the context of a global business environment.

At the end of this course, you should be able to:

  • Recognize commonalities of innovative organizations.
  • Identify the importance of self-awareness in leading innovation in organizations.
  • Analyze an organization for the presence of an innovative process and culture.
  • Describe innovation as both a front-end and back-end process.
  • Evaluate strategies for leading innovation within an organizational context.

Rebuilding Trust, Performance and Commitment in the Workplace

Led by Harry Chambers

This session will identify the specific negative managerial behaviors that have become obsolete in today's organizational environment. The highly autocratic- authoritarian manager has become a dinosaur that actually inhibits employee productivity, creativity and willingness to take risks. Chambers identifies the management style that some managers continue to cling to despite taking a heavy toll on their people, productivity and career.

The twelve traits of mismanaged organizations will be identified to help participant's assess the current culture in their organization. Strategies will be offered for rebuilding trust and commitment within your area of influence and reducing the element of fear and dealing with the erosion of employee confidence.

This session will also emphasize the importance of monitoring the correct business and productivity indicators. We will discuss how to determine what to measure and when to measure both outcomes and process. Effective monitoring and appropriate measurement serve as the foundation for accountability.

Financial Performance

Led by Harry White

This session focuses on financial performance. The accounting data is used to measure financial performance and analyze what firm processes are the drivers of that performance. The analysis ties into the business simulation so that participants can generate change in financial performance metrics through managerial decisions. The outcome for participants is a deeper understanding how management decisions track through the firm to impact performance measures.

Marketing: From Classic Concepts to the Cutting Edge

Led by Marilyn Melchiorre

It is an exciting time to be involved in marketing. Technology has created amazing new opportunities across the marketing spectrum in sales, distribution, market research, product/service development, customer service and marketing communications. We live in a time when it is no longer wishful thinking to consider maximum efficiency in satisfying both customer and organization's needs.

With this explosion of technological opportunity, it is easy to be seduced away from the fundamental strategic concepts that make any marketing endeavor work from selling lattes to selling microchips in China.

This session will provide both a solid grounding in the classic, tried and true basics of marketing and the ever-changing world of social media.

Understanding Accounting Principals

Led by John Danielson

Managers are becoming increasingly responsible for the financial impact of what they do. Being able to read and understand financial statements and have a working knowledge of basic accounting principles is critical. Working with an actual case, you will learn how the accounting system works to produce the basic financial statement you need to understand. Becoming more familiar with accounting terminology will improve a manager's ability to communicate more effectively with financial managers and refine their understanding of the impact of financial decisions on the organization.

Ethics: Tough Choices, What to do?

Led by Mark Threeton

Rarely does a week go by without revelations of a new organizational scandal. The news feed on ethical failures touches every sector of society. In a world where ethical misconduct is prevalent, ethical leadership is crucial for organization-wide ethical behavior. There is no doubt that we will all encounter a multitude of ethical dilemmas throughout our careers. However, developing the skills and abilities to successfully handle these situations head-on is vital. Through this highly dynamic and interactive session, participants will explore ethical dilemmas within organizations and learn to cultivate leadership strategies to promote sound ethical decision-making processes.

Becoming a More Effective Manager

Led by Paul Knudstrup

To be effective, you need to know how those around you perceive your behaviors and actions. Focusing on the Myers-Briggs Type Indicator and the Management- Leadership Practices Inventory you'll work in a highly interactive process to better understand your impact on your colleagues, develop an action plan for working to improve your effectiveness and gain new awareness about how the differences in the way people work can be directed toward greater productivity. The Management Leadership Practices Inventory will give you valuable feedback from your boss, subordinates and peers. When added to your own "-self-" perceptions, you will learn how those perceptions compare to those of more than 10,000 managers throughout the U.S. Using this confidential and personalized data, you will build an effective action plan for implementation upon completion of the program.

New Results Require New Thinking - Leading Change Without Resistance

Led by Doug Krug

The quote on the cover of the latest book from Stephen M.R. Covey, The Missing Piece in Leadership, says it all: "New results require new thinking." The Missing Piece in Leadership is a shift from the 'way it's always been done' to a 'what's possible?' mindset that creates an endless well of options and opportunities." This profound transformation in thinking will not only provide you with the basic essentials to create more of what you want with far less stress and effort; but will also empower you with a simple tool-kit to sustain it.

Business Simulation - Simulation Strategies and Debrief

Led by Harry White

In this informal, round table discussion, each team will present their strategy for the computer simulation, and how this strategy influenced their decision-making. Participants will have a chance to hear how others in the program approached the simulation and made their decisions - and how those decisions affected company performance. Following the round table discussion, the simulation faculty will lead the group through a formal debrief of the experience.

Executive Insights

This final session will provide the opportunity to test the knowledge gained during the past week against the real life experience of seasoned leaders. In an informal question and answer format, these high-profile executives will address the issues you want to hear about.