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Supervisors today are facing a world of tremendous change and challenge. This program is designed for new and experienced supervisors and managers who want to keep their knowledge and skill consistent with, or a step ahead, of the demands of the workplace. The training has been designed to build skills in the basic competencies that supervisors need most in leading employees to greater individual, team, and organizational performance.  To register, click the buttons above.

Who Should Attend?

The training is aimed primarily at supervisors, group leaders, and lead persons who have little formal training in effectively leading the work of others. Experienced supervisors will find the training helpful in updating leadership skills and practices. This program is also recommended as an excellent preparation for those expecting to assume supervisory responsibilities in the future.

Training Format

Participants will engage in interactive action learning workshop sessions that feature case studies, planning exercises, self-assessments, and simulations to gain insights and develop strategies for improving supervision skills. Each individual will develop an action plan to ensure that they are concentrating on the appropriate skills and increasing the transfer of training to their workplace.

Supervision Leadership Competencies

Those completing the training will develop skills in the following competency areas key to successful supervision and leadership of others:

Leadership I: Roles

  • Understanding the Transition to Supervision
  • Effective Managerial Communication
  • Interpersonal Relationship Building
  • The Supervisor's Role in Human Performance Management
  • Coaching for Improved Performance
  • Managing Priorities and Successfully Delegating

Leadership II: Responsibilities

  • Supervision in a Changing Environment
  • Real World: Risk Taking, Decision Making, Problem Solving
  • Creating and Maintaining an Ethical Workplace
  • Strengthening Personal Leadership
  • Successful Conflict Resolution
  • Supervising Teamwork and Cooperation

Instructor: Ron Melchiorre

Ron is the former Executive Director of Boise State University's Center for Management Development. While at the Center, he developed and taught programs in leadership, supervision, sales, and marketing for business, government, law enforcement, and non-profit organizations. Ron was a Regional Director from Penn State University with responsibility for six campuses, three downtown centers, and the Milton Hershey Medical outreach programs. As Director of Marketing and Sales for Management Services, he was the leader for domestic and international sales. Ron has worked and taught with Fortune 500 companies as well as medium and small companies. Ron has over 35 years of experience in program development and teaching. His other experiences involve the managing of an amusement pier in Wildwood, New Jersey, a summer resort motel, and a 200-seat ocean-front restaurant on the Jersey Shore. Ron holds a Bachelor's and a Master's degree from Penn State University and a Certification in Safety from West Chester University in Pennsylvania.