For the 2014-15 school year, The College of Idaho’s Registrar and Financial Aid departments have been working to optimize communication between students and the administration. And this winter, the two offices joined forces to officially launch the “Yote Stop,” a one-stop student services desk housed in Hendren Hall. The Yote Stop, located at the right-hand counter just past the Hendren front lobby (formerly the registrar’s counter), is open from 8 a.m. to 5 p.m., Monday through Friday.
“The Yote Stop puts the focus on the needs of the student,” C of I Registrar Susan Hines said. “We know what a great experience students have with faculty on campus. With the Yote Stop, we want to create an atmosphere where students have a great experience with the administrative side, too.”
At the Yote Stop, registrar and financial aid services are offered in one convenient location. Students with questions about financial aid, class schedules or add/drop options are encouraged to stop by. Hines and financial aid director Jennifer Worden are working together with staff and work-study students to provide excellent customer service at the Yote Stop. Primary front desk attendant Julia Putnam, the records specialist and “face of the Yote Stop,” is a key student resource with her knowledge of both participating offices. In addition, a four-computer/one printer station known as “The Hub” is available for students who need to find, fill out and print FAFSA, scholarship and registrar-related documents.
“The Yote Stop is an extension of The College of Idaho community,” Worden said. “We aim to meet the needs of our students, either in friendly service, advice, direction or guidance. The opening of the Yote Stop is a great reflection of our community, and of our conciseness for those we serve.”
While the C of I campus is full of resources aimed at supporting students and helping them to achieve their goals, the Yote Stop aims to improve efficiency and open new lines of communication. Hines says students can feel confident they won’t leave the Yote Stop without answers to their questions. She and Worden are working toward incorporating more student services into the Yote Stop so that it eventually becomes a one-stop experience.
Founded in 1891, The College of Idaho is the state’s oldest private liberal arts college. The C of I has a legacy of academic excellence, a winning athletics tradition and a history of producing successful graduates, including seven Rhodes Scholars and 14 Marshall, Truman and Goldwater Scholars. The College’s close-knit, residential campus is located in Caldwell. Its distinctive PEAK Curriculum challenges students to attain competency in the four knowledge peaks of the humanities, natural sciences, social sciences and a professional field—empowering them to earn a major and three minors in four years. For more information, visit www.collegeofidaho.edu.