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Our Services 

The Wellness Center offers free, short-term, confidential counseling services to create a safe, supportive, and inclusive environment for all students. We support student mental health and wellness through individual counseling, community referrals, and educational programming.  

The first step in getting started with individual counseling is to schedule an initial appointment. Please email [email protected] with your availability. 

Contact Us

Email: [email protected] 
Fax: (208) 459-5108 
Mailing Address: College of Idaho 
ATTN: Health & Wellness Center 
2112 Cleveland Blvd, Box 40 
Caldwell, Idaho 83605 

Hours & Location  

The Health & Wellness Center is located in the rear of Hendren Hall, past the Business Office and across from the Residence Life offices. Click here to view the campus map. 

Due to limited staff availability, Counselors are available by appointment only. Please email your counselor directly to schedule an appointment. If you are new to Counseling, please email [email protected] to be matched with an available counselor.  

Telehealth 

We are now offering free Telehealth appointments through TimelyCare. Get on-demand support from counselors right at your fingertips. 

  • Talk Now: Get 24/7, on-demand mental health support. 
  • Health Coaching: Schedule virtual appointments with a certified health coach. 
  • Scheduled Counseling: Access licensed counselors in your state. 
  • Psychiatry: Get access to no-cost psychiatry services.  

Create your FREE account: 

  • Visit timelycare.com/yotes or download the TimelyCare app. 
  • Click “Sign In.” 
  • Create your profile using your school email. 
  • Follow the prompts to start your first visit. 

Crisis Intervention 

If you are in need of immediate or urgent help, please contact a Crisis Hotline or seek help at your nearest Emergency Room. Please seek immediate professional help: 

  • If you have thoughts of killing (or otherwise harming) yourself or others 
  • If you are unable to care for yourself or those in your care 
  • If you are abusing substances or have an addiction   
  • If you or someone else is in danger of harm    
  • If you or a loved one are in need of an intervention    

Crisis Hotlines 

Idaho Crisis & Suicide Hotline 
Call: (800) 273-8255  
Text: (208) 398-435  
Online Chat: https://idahocrisis.org/chat 

Crisis Text Line 
Text: HOME to 741741 
Whatsapp 

Community Resources 

Students whose needs cannot be accommodated within the overall scope of our short-term counseling services are referred to community resources. Similarly, students whose needs require a particular type of expertise that is not offered within the scope of our short-term counseling services are also referred to the community. These resources can help you find a psychologist, psychiatrist, or support group near you. 

Confidentiality 

All information discussed with your Counselor is CONFIDENTIAL and will not be disclosed without your written permission. The exceptions to confidentiality are that Idaho State Law requires health professionals to report limited information if there is a reasonable suspicion that a minor, elderly, or disabled person is being abused; if ordered to do so in a court of law; if a person presents a danger of harming themselves or others; or if you have a contagious disease and are knowingly infecting others.  

Sensory Room

The Sensory Room is a safe space in the Health & Wellness Center open to all students for relaxation, studying, and sensory stimulation, stress management. Sensory rooms are specifically designed to provide immersive, multisensory experiences to help students with sensory integration disorders, as well as students experiencing stress and anxiety.

The Sensory Room is generally open Monday – Friday 8 AM to 6 PM. During the school week, no appointment is necessary to visit the Sensory Room though the Sensory Room may be closed intermittently for counseling appointments and as a safe room for students to decompress during difficult situations. Contact [email protected] to request a visit outside of the regularly scheduled hours. The Wellness Center front desk student employee can always assist you to access the Sensory Room.

Sensory Rooms provide a safe and interactive environment for students to explore their senses and improve the way they process new information. Sensory rooms aim to create a feeling of safety where sensory stimulation is within a student's control.

Although sensory rooms have historically been designed for children, research indicates people of all ages benefit from the use of sensory rooms when coping with stress, anxiety, emotional regulation, and sensory stimulation. Sensory rooms can also provide neurodiverse students the opportunity to manage emotions and cope with overwhelming situations in a healthy way. Research shows that providing a stimulating environment can increase concentration and focus attention, improve coordination and motor development, promote mental and physical relaxation, promote cognitive development and increased brain function, foster creativity, promote social interactions, and provide a safe environment where students can freely express themselves.